FAQ

Please read below to find answers to common questions. If you don’t find the information you’re looking for, please don’t hesitate to contact us. Our customer support team is happy to assist you with any inquiries regarding orders, shipping, returns, product details, or any other concerns. You can reach us at here. We strive to respond as quickly as possible to ensure you have the best experience with us.

GENERAL INFORMATION

Crusaders Of The Faith is dedicated to offering high-quality Christian clothing, wall decor, and accessories to help believers spread the Word of God and stand firm in their Faith. Our mission is to create a global community of Christians who can express their faith proudly, connect together, and discuss important issues about Christianity. Additionally, we support Christians by contributing a portion of our proceeds to Christian organizations, helping further the message of Christ worldwide.

You can contact our customer support team by emailing us at hello@crusadersofthefaith.com. We aim to respond within 12 hours.

Yes, we occasionally offer discounts and promotions. To stay updated on the latest offers, sign up for our newsletter or follow us on social media.

ORDERS & SHIPPING

To create an account, click on the "Account icon" button at the top of the page. Enter your details, including your email address and password, and you’re ready to start!

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express) and other secure payment options.

Yes, we ship to US, Canada, EU, UK. Please visit our shipping policy page for more information.

We begin processing orders 24 hours after they are placed to allow customers time to make changes or correct any mistakes. After this delay, if you need to make any modifications, please contact us immediately at hello@crusadersofthefaith.com, and we will do our best to accommodate your request before the order is shipped.

If you need to change the shipping address, please contact us immediately. We will make every effort to update the address before the order is shipped.

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website or on the "Track My Order" page.

RETURNS, REFUND & REFUNDS

We offer a 14-day return policy on most items. If you're not satisfied with your purchase, please contact us within 14 days for a full refund or exchange. Some restrictions may apply. Please see our returns policy page for more details.

If you receive a damaged or defective item, please contact our customer support team within 14 days. We will provide instructions for returning or exchanging the item and ensure a resolution.

No, we strive for transparency, and all fees (such as shipping and taxes) will be clearly shown during the checkout process before you finalize your order for all orders to the US, Canada, EU and UK.

ACCOUNT & SUBSCRIPTION MANAGEMENT

To update your billing information, log in to your account and navigate to the "Payment Information" section, where you can make any necessary changes.

Yes, you can cancel your subscription at any time. Simply log in to your account and go to the subscription settings to cancel, or contact our support team for assistance.

If you'd like to unsubscribe from our newsletter, simply click the "Unsubscribe" link at the bottom of any email. Alternatively, you can update your preferences in your account settings.

PRIVACY & SECURITY

Yes, we take your privacy seriously. Our website uses encryption technology to ensure that your personal information is secure. For more details, please read our Privacy Policy.

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